Delivery Information
Shipping info:
- All PawsX orders within the United States are shipping via Priority Mail.
- Users can expect to receive their product within 2-3 business days after the product is ordered from the site.
- We currently charge a flat shipping rate of $6.99 per item.
- Additional shipping charges may apply to all international purchases
- If ordering multiple products, it is possible that your products arrive in different boxes, depending on items ordered.
- If you have not received your items within 7 business days, please contact sales@pawsx.com
Return and Refund Policy:
- All products are granted a 30 day exchange policy.
- In an event an exchange occurs, item must be sent back to our warehouse first. Once return is received, your replacement item will be sent.
- In an event a refund occurs, item must be sent back to our warehouse first, before money is refunded.
- The PawsX membership fee ($9.99/month) has a 30 day refund policy.
- To contact us about an exchange or refund, please email sales@pawsx.com
